Terms & Conditions

1. General Information & Scope

These Terms & Conditions (“T&Cs”) apply to all video production services provided by VideoPod, including podcasts, talking head videos, interviews, and business introduction films.

  • The promotion is valid for jobs booked and completed before 31 December 2025.

  • The promotional offer applies only to projects featuring a person speaking or appearing on camera.

  • Limited spaces are available.

  • Promotional pricing applies within a 20-mile radius of W1K postcode; mileage beyond this area is chargeable.

  • All prices are subject to VAT.

  • Payments may be made via bank transfer or an approved online payment link.

  • By booking a service or paying a deposit, the Client confirms acceptance of these Terms & Conditions in full.

2. Booking, Payment & Cancellations

  • Full payment is required to secure a booking.

  • Cancellations:

    • More than 5 working days before the booking: no charge.

    • Less than 5 working days before the booking: 50% charge applies.

    • Less than 2 working days before the booking: 100% charge applies.

  • Jobs may be rescheduled at no cost if more than 5 working days’ notice is given.

    • Rescheduled dates are subject to availability and must still take place before 31 December 2025.

  • Additional work (such as extra editing or filming) requires a 50% deposit, which counts toward the final sum.

  • Late payments may incur interest and delay delivery.

  • Ownership of all footage and deliverables remains with VideoPod until full payment has been received.

3. Packages & Deliverables

Our standard package includes:

  • Up to 4 hours on site.

  • Up to 2.5 hours of footage captured.

  • Editing of one long-form video and one short-form social media clip (up to 30 seconds).

Delivery:

  • The initial edit will be supplied within two weeks of the shoot date, provided all required materials (logos, names, brief) have been supplied by the client.

Editing & Revisions:

  • Any additional editing requirements not included in the initial brief must be communicated within 3 working days after the shoot; otherwise, VideoPod will proceed using its professional and artistic discretion.

  • All names, role titles, and logos must also be provided within 3 working days after the shoot.

    • Logos should be supplied in vector format (.ai or .eps).

  • Once editing begins, changes to the brief are not permitted except during the one included revision round.

  • The revision round must be submitted in a single email within 5 working days of the initial edit being delivered.

    • Revisions requested after this time will be charged at £100 + VAT per hour.

  • A revision refers to minor changes such as text corrections, title adjustments, or short clip replacements. It does notinclude major re-edits, structural changes, or full reworks.

Graphics & Titles:

  • Standard fade-in/out logo transitions.

  • Standard lower-third titles (name and job role) from DaVinci Resolve.

  • Custom or complex motion graphics: £150 + VAT per hour.

4. Music, Raw Footage & Additional Services

  • A small royalty-free music library is available for selection.

  • Clients may provide their own music, provided they hold or purchase the necessary licence for its use.

  • For short-form social media clips, clients must supply the chosen track name (e.g. from Instagram or TikTok).

  • Raw footage (captured in LOG colour format) can be supplied via Dropbox for £450 + VAT.

  • Additional services:

    • Extra editing: £100 + VAT per hour.

    • Extra time on location: £180 + VAT per hour (includes camera and lighting hire).

5. Data Storage, Copyright & Confidentiality

  • All recorded footage is securely stored for up to 3 months after the shoot and then permanently deleted.

  • VideoPod (London58 Ltd) retains copyright and full ownership of all footage and materials produced.

  • The client is granted a non-exclusive licence to use the final edited videos for their own website, social media, and marketing purposes.

  • Footage or edited media may not be resold, relicensed, or repurposed without written permission.

  • VideoPod reserves the right to use excerpts or finished videos for its own promotional and portfolio purposes, unless the client opts out in writing.

  • Both parties agree to keep confidential or proprietary information private, including unreleased footage, client data, and marketing materials.

  • VideoPod complies with UK GDPR and processes personal data (such as names, images, or voice recordings) only as necessary to deliver the agreed services.

6. Client Responsibilities

  • The client is responsible for:

    • Obtaining all necessary permissions, releases, and clearances for filming locations and participants.

    • Ensuring participants consent to being filmed.

    • Providing access to the filming location at agreed times.

    • Supplying all required assets (logos, names, etc.) promptly.

  • The client confirms they have obtained consent from all individuals featured in the video for public use and distribution.

  • VideoPod is not responsible for delays or missed deadlines caused by client unavailability, access issues, or late submission of materials.

7. Liability, Insurance & Force Majeure

  • VideoPod maintains public liability insurance for all filming activities.

  • The company’s total liability is limited to the total amount paid for the specific project.

  • VideoPod is not liable for indirect or consequential losses, business interruption, or reputational damage resulting from the use or delay of deliverables.

  • No guarantee or warranty is provided regarding the commercial or marketing performance of the final video.

  • In the event of unforeseen circumstances beyond our control — such as illness, equipment failure, transport issues, extreme weather, or other force majeure events — VideoPod will make reasonable efforts to reschedule or find an alternative solution.

8. Governing Law & Acceptance

  • These Terms & Conditions are governed by the laws of England and Wales.

  • Any disputes will fall under the exclusive jurisdiction of the courts of England and Wales.

  • By confirming a booking or making payment, the Client acknowledges and agrees to these Terms & Conditions in full.